Analysing and presenting event response data is a critical component to SOCs and ARCs monitoring potential security risks. This information helps confirm regulatory compliance, but can also help improve your Team's efficiency when readily available.
All too often, this type of data is hard to quantify and can be difficult to digest without the help of external resources.
Empowering key stakeholders with the tools to crunch numbers with minimal effort is the goal, and this article outlines 3 key areas that aim to simplify the workflow of our Monitoring and Compliance Teams, whilst providing powerful insight into their performance and compliance.
The real power of alarm response reporting in CONXTD can be felt in the speed and ease of generating data that would have taken you hours to compile elsewhere.
As with all of our reporting, filtering tools are baked straight into the report itself, meaning you can navigate any size data set directly on the platform. Set timeframes, filter out false alarms, pinpoint certain sites or go for your full estate; then filter-away like a pro data analyst! 😎
Dealing with 'Big Data' can be tricky and time-consuming, so what can you do with potentially a year's worth of event auditing for your estate?
One powerful segmentation tool is to split the data by the Assignee, or the Operator who handled that particular alarm. This, combined with the Response Time and the Action Duration (the time taken to complete the actions/tasks required to respond to an event), provide valuable insights into Operator performance.
Reviewing individual cases doesn't have to require a large data analysis effort to extract the relevant information you need. It also doesn't have to involve storing and maintaining excel spreadsheets, external to the main alarm management platform.
Priority Events stores every action against the event in a linear, graphical interface so you can follow the story of events, as well as ensure that the correct operational procedure was met. If you really do need to take this information offline, you're able to export events as a PDF report or straight to Excel and CSV.
Trial the whole CONXTD platform, including the Priority Events monitoring platform, absolutely free for 2 weeks. Visit our website for more information.
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